About this Position In this role, you will be responsible for standardizing and developing new test methods while managing laboratory testing processes and reports. You will leverage customer feedback to optimize service, provide technical consultations, and participate in customer presentations. Additionally, you will ensure compliance with safety regulations, lead technical projects, and collaborate with internal teams. Strong analytical skills, problem-solving abilities, and laboratory experience are essential for success.
What you'll do
Standardize and develop new test methods leveraging a wide range of analytical test methods (destructive/non-destructive testing)
Leverage customer feedback to drive optimization in customer service and testing processes
Track and manage test reports in the LIM system leveraging electronic laboratory notebooks (ELN)
Provide peer review on ACE Participate in test standard validations, training others (e.g. lab personel, marketing, sales) and internal presentations
Apply consultative skills when interacting with customers to build trust and transparency in managing their incidents
Participate in customer presentations and consult them on best-practices applied in the respective field
Communicate with and consult AE field roles, KAMs, project teams and customers
Lead internal and external technical requests and projects
Ensure laboratory and application equipment are calibrated and safety checked in compliance with local regulations
What makes you a good fit
Degree in Chemistry, Chemical Engineering and/or Metallurgical & Materials Engineering.
Minimum 3 years of related experience, preferably Laboratory experience
Ability to work independently, communicate with laboratory members, and maintain organized records/reports
Excellent oral and written communication skills in English with the ability to interact effectively with all levels of management
Solution oriented and ability to work as a team
Advanced user of MS Office applications
Some perks of joining Henkel
Flexible work scheme with flexible hours, hybrid and work from anywhere policies
Diverse national and international growth opportunities
Globally wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
