IT Administator

About PSA BDP :

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. 

Scope

• Providing on-site and remote support in case of IT equipment failure (Laptop, Printer, Company Phone, etc.),
• Monitoring hardware such as printers, cartridges/consumables,
• Solving problems that may occur in necessary hardware,
• Providing user support for Windows operating systems and MS Office programs,
• Performing inventory management,
• Performing device installations and account opening/closing transactions for employees who are hired and leaving the job.

Requirements

• Graduated from relevant undergraduate departments of universities (Computer Programming, Computer Technologies or Computer Engineering etc.)
• At least 2 years of experience in functions that provide end-user support such as technical support and help desk
• Good command of English
• Good knowledge of basic computer hardware
• Experience in Information Systems Support
• Knowledge of general Information/System/Network technologies
• Able to support Microsoft Operating Systems and Office Applications
• Able to report to relevant units and managers in line with the work done
• Strong communication skills and social relations
• Having analytical thinking and problem solving skills
• Developed planning and organization skills
• Having completed military service for male candidates