Inside Sales Representative

People. Talented, resilient, and passionate. Honest, humble, and respectful. Striving to make the world a better place by formulating for our planet’s change makers, our people ignite the magic we make at our labs and constantly pursue ways to inspire our customers and move us forward in our journey toward innovation through formulation.
The people at Azelis embrace change as an invaluable opportunity to grow, learn and become ever better at what we do. We are a team united in passion, vision, and values. And we believe that we can work together to achieve everything we set our minds to.
Our industry is ready for disruption, and we are looking for enthusiastic and innovative people who are thirsty for a challenge to join us and make a difference.
Are you here for the change makers? You’ve come to the right place…
Azelis is a leading global distributor of specialty chemicals and innovative ingredients, representing first-class manufacturers across various industries.
Founded in 2001, the company has grown both organically and through acquisitions.
We employ almost 4,000 people globally in 63 countries and 117 offices across EMEA, Americas and APAC.
 

We are looking for an Inside Sales Representative who will work close with our sales team in CASE field and support their processes.

Main Responsibilities;

• Proactively ensure sales and delivery of performance measures to existing and new customers in Turkey,
• Maintain current business achieving budget target;
• Increase profitability and performance in CASE through business development;
• Support the external sales team, active in a business to business environment to commercialize raw materials and chemical specialties for the CASE industry,
• Achieve individual sales targets as defined in the business plan together with the Business Manager and the Sales Manager(s),
• Manage on daily basis the active supplier contacts, deliver commercial forecasts for suppliers and supply chain,
• Act as direct point of contact for all department customers
• Make commercial offers to customers, develop commercial initiatives based on stock levels,
• Prepare sales contracts,
• Follow-up on customers and customers purchasing behavior, detecting opportunities, developing commercial relationship. Follow-up on customer satisfaction,
• Report on individual sales statistics,
• Manage customers request for samples and follow-up and ensure registration and follow-up of complaints,
• Ensure the pricelist update and customer communication, solve price issues with the customers,
• Follow-up on payments together with Credit Controller,
• Assure correct registration and follow-up of all complaints throughout the full process. Clear and immediate communication towards SHEQ for all SHEQ related complaints;
• Ensure clear communication to customers and the internal organization on product specifications (changes, classification, risks, PBMs, legal aspects, production process etc.),
• Assure priority on product safety and other legal and quality aspects in negotiations;
• Follow the correct guidelines: certification, customer and legal requirements to e.g. product, environment, safety and health, code of conduct etc.

Job Requirements

• Bachelor’s Degree is must (preferably Chemistry, Chemical engineering departments)
• Minimum 3 years working experience in similar role
• Technical background required in technical industries (or equivalent by experience and training)
• Strong commercial, enterpreneural and dynamic mindset
• Technical affinity and interest
• Self-starter – Passionate about achieving goals/targets
• Takes initiative and able to work in an independent way
• Understanding of customer and market dynamics and requirements
• Experienced in stock planning and tracking
• Team player
• Strong communication skills
• English knowledge is a must-have
• Very good IT skills (CRM, AX Dynamics, Excel)