Fraud Process Improvement Leader

Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAM
Who doesn’t love growth? The Growth Team connects people to many categories online with the most innovative marketing strategies. The team also analyzes data to make great decisions in the competitive marketplace through relevant and timely communication with our customers and sellers to maximize their experience. 
We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

YOUR MAIN RESPONSIBILITIES

• Fraud Prevention Strategy Development: Continuously analyze fraud detection processes and develop new strategies to enhance fraud prevention efforts.
• - Process Optimization: Identify inefficiencies in fraud processes, propose improvements, and oversee their implementation.
• - Project Management: Lead fraud-related projects end-to-end, coordinate with relevant departments, and ensure successful project execution.
• - Technology & Tool Integration: Evaluate fraud detection tools and technologies, recommend new solutions, and integrate them into existing systems.
• - Data Analysis & Reporting: Analyze fraud trends, make data-driven decisions, and provide regular reports to senior management.
• - Regulatory Compliance: Ensure compliance with financial regulations and data privacy laws.
• - Stakeholder & Team Management: Collaborate with internal teams and external partners to enhance fraud prevention processes.

QUALITIES WE ARE LOOKING FOR

• Bachelor’s degree from universities
• Experience as team lead
• Minimum 10 years of experience in risk management, project management, data analytics
• Customer and solution-oriented
• Excellent written and spoken communication skills in English and Turkish
• Python knowledge is a plus.