C003785 LOSS Technician (System Administrator) (NS) - WED 30 Oct

Deadline Date: Wednesday 30 October 2024

Requirement: LOSS Technician (System Administrator)

Location: Izmir, TR

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 350

Required Start Date: 16 December 2024

End Contract Date: 31 December 2024

Required Security Clearance: NATO SECRET

Duties and Role:

• Provides technical management of assigned ICT;
• Contribute to Incident Management, Problem Management, Access Management, Event Management, Request Fulfilment, Release and Deployment Management, Test and Validation, Configuration Management, Change Management and Real Life Support in coordination with Service Management Branch;
• Responsible for administration of all servers within AOR to include local and remote servers;
• Within AOR, responsible for administration of Storage Area Network, Anti Malware, Active Directory, Exchange Servers, System Center Configuration Manager servers;
• Responsible for mass deployment, monitoring and troubleshooting of operating system and application patches on servers and workstations;
• Supports, maintains and operates locally installed application software;
• Assists the seamless integration of the new and existing applications;
• Provides support and supervision to Operation and Maintenance of Functional Services within the AOR,
• Responsible for database administration, installation, software maintenance and local systems support (as required) of assigned Functional Services;
• Follows the available standards, methods, tools and applications relevant to own specialism and provides inputs on technical designs and plans;
• Monitors customer services and collects related KPIs;
• Responsible for the following and maintaining of Standard Operating Procedures (SOPs) for routine Functional Service administration tasks;
• Provides feedback to the Section Head on corrective action or procurement action required to correct detected weaknesses in system performance;
• Takes necessary precautions or actions to make sure that appropriate KPIs are met.
• Liases with CIS Security personnel in order to ensure system security integrity;
• Provides analysis on performance metrics and suggests possible Service Improvement Plans (SIPs). Supports the creation of such SIPs;