Application Specialist (Imaging)

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our global team as Application Specialist to enhance customer experience by providing outstanding customer field application support

Your tasks and responsibilities:

• You provide basic and advanced system training to the users and ensure that medical equipment are utilized with all available functions to the maximum extent.
• You act as the main contact point for the users in application-related inquiries through the lifetime of medical equipment.
• You provide refresher training on both newly installed and upgraded/ updated systems.
• You support product sales by introducing newly released options of products to customers.
• You act as a bridge in the SHS Regional Support Center and site by escalating issues that requires further investigation by the regional centers.
• You present Siemens Healthineers Customer Services’ digital tools/ solutions to customers and encourage customers to utilize those.
• You act as the EDU Ambassador in the market by designing education programs to respective product groups in the area of your responsibility and ensuring that customers are well-informed about new education solutions.

To find out more about the specific business, have a look athttps://www.siemens-healthineers.com/tr

Your qualifications and experience:

• Minimum 5 years of experience in a relevant field is preferred
• Bachelor's degree in Engineering (Biomedical, Medical, or respective areas) or associate degree in Imaging Techniques
• Advanced level of English
• Ability and willingness to travel extensively (about 70%)
• Knowledge of medical equipment or high technology systems theory
• Male candidates should have completed the military service requirement

Your attributes and skills:

·You possess strong analytics and technical troubleshooting skills

·You are a team player with the ability to work independently

• You have eager to learn
• You have good communication skills both verbal and written with the ability to communicate with customers and staff at all levels
• You have strong complex problem-solving skills and the ability to translate technical issues into non-technical terms

·Experience in negotiation and conflict management

·Analytical thinking, result, and quality-oriented approach

Our global team:

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Check our Careers Site at here

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Siemens Healthineers stands for a culture of (gender) diversity and inclusion. Therefor we expressively invite women to apply for this position.

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