. Documenting customer information and recurring technical issues to support product quality ... , network devices, software development and architecture knowledge of standards and best...
lead architects, develop and implement technical efforts to design, build, and ... innovative ideas for solving hard technical problems involving distributed systems, scale ...
work area including: Network diagrams, technical knowledge articles and procedures Completes ... bring: Have previous experience providing technical support for a multi-vendor ...
respond to inquiries of a technical or complex nature as relates ... , network devices, software development and architecture Working knowledge of workforce management ...