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الوصف الوظيفي

Senior Administrative and Operations Coordinator (Tunis - Hybrid)



Date: Jan 13, 2025 Location: Tunis, TN, 1053
Company: Cimpress Services Senior Administrative & Operations Coordinator (Hybrid Role)
Location: Tunis
Our Team:
Cimpress Open is a dynamic new business unit within Cimpress, focused on excelling at customer service via third-party channels. We collaborate with companies that have strong customer relationships to provide mass-customized print products. Our initial efforts will target digital design software partners
and established e-commerce marketplaces, with future plans to expand into new segments. As we grow, we’ll continue evolving to meet the changing needs of the market and our customers.
● Customer-Centric: You start with the customer’s and team needs in mind, always looking for ways to improve their experience and deliver solutions that delight.
● Problem-Solving Mindset: You embrace challenges and find innovative ways to overcome them, leveraging existing resources and capabilities to achieve success.
● Entrepreneurial Spirit: You thrive in an environment where things are constantly evolving and can quickly pivot when priorities change.
● Hands-On Approach: You’re not afraid to roll up your sleeves, take on diverse tasks, and help build something from the ground up in an evolving startup environment.

What You Will Do:



As a Sr. Assistant to the Cimpress Open Executive and leadership team, your role will begin as a hybrid of administrative assistance and operational support, with a focus on team coordination, logistics, and event planning. You will also contribute to daily operations, assisting with customer service initiatives (CARE), New Product Introductions (NPIs), and workflow coordination.
You will work closely with leadership, cross-functional teams, and stakeholders to ensure smooth operations, organizational efficiency, and team productivity.

Key Responsibilities:



● Calendar and Time Management: Oversee and manage the calendars of the Cimpress Open leadership team, ensuring meetings are scheduled, adjusted, and confirmed with precision.
● Travel Coordination: Organize complex travel arrangements for team members, including international and multi-city trips, ensuring that all logistics are clear and executed seamlessly.
● Expense Management: Prepare and submit accurate expense reports for the Cimpress Open VP in a timely manner.
● Purchasing & Service Management: Manage purchasing POs for software and service providers, ensuring timely procurement of necessary resources.
● Event Coordination: Organize and execute successful offsites, events, and team gatherings, including virtual and in-person events, ensuring all logistics are efficiently managed.
● Operational Support (CARE, NPIs, Workflow Coordination): Support daily operations, including assisting with customer service functions, NPIs, and streamlining workflows across various departments.
● Strategic Decision Support: Develop a deep understanding of leadership priorities and goals to provide informed recommendations and support strategic decisions.
● Process Improvement: Continuously evaluate operational workflows, identifying opportunities to improve efficiency and productivity, and help implement changes to maximize team effectiveness.
● Cross-Functional Collaboration: Work closely with multiple teams, including marketplace, production, and logistics, to enhance processes and ensure smooth communication across departments.

Your Qualifications:



At Cimpress Open, we seek individuals who will bring new perspectives and energy to our teams while fostering a positive and innovative culture.
● Proven experience in executive assistance, administrative support, or project coordination.
● Strong organizational and time-management skills with the ability to manage multiple tasks effectively.
● Excellent written and verbal communication skills in English and French, with the ability to interact with leadership and teams at all levels. German and Design skills are advantageous
● Detail-oriented, with an emphasis on accuracy in calendar management, travel coordination, and expense reporting.
● Proficiency with Google tools (Google Calendar, Google Sheets, Google Docs, Google Meet) and Microsoft Office Suite, and project management/scheduling tools.
● Experience with event planning and logistics management, both virtual and in-person.
● Comfortable in a fast-paced, evolving environment with shifting priorities.
● A proactive and hands-on approach to solving problems and addressing challenges in a startup environment.
● Ability to adapt quickly and manage competing priorities with an agile mindset.
● Bachelor’s degree or equivalent experience preferred.

What We Offer:



● An exciting opportunity to work in a dynamic startup environment.
● Exposure to strategic decision-making and cross-functional collaboration.
● A chance to grow within a rapidly expanding company, with opportunities to contribute to both
executive-level support and critical operational initiatives.
● A supportive team environment where your ideas and contributions are valued.

WHY YOU'LL LOVE WORKING HERE:



There is a lot to love about working at Vista. We are an award winning Remote-First (https://careers.vista.com/remote-first/) company. We’re an inclusive community (https://careers.vista.com/life-at-vista/). We’re growing (https://vista.com/) (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors (https://careers.vista.com/how-we-hire/) which exemplify the behavioral attributes that make us a culturally strong and high-performing team.
Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION:



Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

EQUAL OPPORTUNITY EMPLOYER:



Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
Apply Today and Be Part of Cimpress Open’s Exciting Journey!
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