This role will provide day to day administrative support to Tunis office and support Divisional Head in running regional projects.
The position is to cover a Maternity leave (6 months hire) at 50% ( all morning preferably)
This role will sit within the Support Services team.
The support services team is responsible for supporting the business, providing a quality service to both internal and external clients.
Specific Role Responsibilities
Work closely with the Divisional Head to ensure an effective operation for the whole Tunis office.
Greet guests and welcome people for meetings.
Reception cover.
Regular management and ordering of office consumables, stationery and kitchen supplies, H&S needed facilities.
Record expense in the monthly tracker. Ensure it is kept in line with numbers that were allocated. Save office cost in possible areas.
Keep the general office area and meeting rooms tidy, respectable and secure, and ensure the smooth running of all meetings/arrange catering, coffees, water etc as required.
Support couriers for deliveries.
Assist to ensure Health & Safety processes are kept to standard
Provide cover for holidays within the admin team.
Ensure all office equipment and appliances are in good working order.
Events support when demanded for the overall Tunisia office.
Undertake any other projects/tasks as may be reasonably required to facilitate the smooth operation of the Company.
In charge of Health & Safety monthly check and make a good record of monthly checklist. Quick respond to emergencies.
Make effort to ensure global consistency is practiced well locally, which ranges from global policy to every initiative, etc.
Experience & skills required
Proactive and motivated to exceed expectations, and ability to represent company image and values.
Eye for detail and perfectionist’s view of service standards.
Good problem solver - logical and reactive in response to unexpected queries/circumstances.
Must demonstrate flexibility to get involved in tasks at all levels and adaptability to juggle a range of different tasks
Relationship building skills essential for staff, customers and service providers.
A good working knowledge of Outlook, Teams, Word, Excel and PowerPoint.
Confident, and able to take initiative given client and delivery-focused environment.
Independent, self- directing and delivery focused working style.
Good team communication skills, confident in dealing with internal and external clients.
An understanding of confidentiality issues and the use of discretion.
At least 3 years working experience in a similar role.
Training as First Aider or Fire Warden will be value added.
Experience in service industry will be value added
French Fluent and Good knowledge of the English language.
About FNZ
FNZ is a global FinTech firm, transforming the way financial institutions serve their wealth management customers. We partner with banks, insurers and asset managers to help consumers better achieve their financial goals. The business has grown rapidly in recent years, as its institutional customers have used FNZ’s platform to improve transparency, choice and drive down long-term costs for consumers of wealth management products across all segments: from mass-market workplace pensions to mass-affluent and high-net-worth clients.
Opportunities
Be part of a highly successful, rapidly growing and fast paced global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies in the world.
Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority.
We provide significant financial rewards for high performing individuals
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.