Key Account Booking Agents English C2 - 🇹🇳
Job summary Permanent contract Tunis Salary: Not specified A few days at home Skills & expertise Generated content Attention to detail Communication skills Collaboration and teamwork Excel 5 days ago
Job description
Created in 2016, Free2Move 🚀 simplifies mobility experiences by offering a wide range of services to meet the 🚘 transportation needs of everyone.
With Free2Move, you can:
Rent a city car for your stay in Italy 🏖️ Find the nearest charging station ♻️ for your electric vehicle in Europe Reserve parking during your weekend in Paris
All with just one click, on our web/mobile platform! 📲
Born from the merger of the
Stellantis Group 🚗 and the startup TravelCar, Free2Move 🚀, thanks to its agility and pioneering spirit, has succeeded in establishing itself in just 6 years as a key player in revolutionizing mobility for all travelers.
Becoming the #1 choice for over 6 million users 👑, Free2Move operates in more than 170 countries across 5 continents, is available in 30 languages and 26 currencies. 5,000 partners trust us, and several hundred thousand vehicles are available!
If you want to join a team of 800 experts and work on bold international projects, then you're in the right place!
You will evolve in an ultra-dynamic, innovative, agile, internationally-oriented structure and join our talented teams, full of ideas and motivation, with multidisciplinary skills, at the crossroads of the digital ecosystem and the automotive sector, in full transformation.
💺 JOIN US! 💯 It's exciting, you'll see🔥!
As part of its growth, Free2Move Tunisia is looking for Key Account Booking agents to strengthen its teams.
Your missions:
+ Answer incoming calls from agencies requiring additional vehicles.
+ Answer incoming calls from B2B clients requiring a car rental reservation.
+ Search in the BO for a car to meet the client's needs, whether in the F2M clean fleet or at an agency.
+ If necessary, search for a car from external rental companies.
+ Create the reservation and inform the client (agency or B2B) of the availability of the car.
+ Manage extensions and returns in the BO.
+ Creating and processing invoices
+ Managing breakdown reservations
+ Checking various internal systems for mechanical and technical vehicle updates
+ Liaising with agencies on the updates
+ Ensuring customers qualify for replacement vehicles
+ Submitting warranty claims
+ Providing guidance and support to the agencies
+ Responding to emails via a ticket system
Expected skills:
+ British English, comfortable both orally and in writing
+ Basic knowledge of the rental and billing profession ideally
+ Very comfortable with computer tools
+ Ability to work with high quality standards, autonomously and in a team.
+ Strong communication skills, as you will often communicate by phone.
+ Excellent organisational skills
+ Strong attention to detail
+ Strong customer orientation
+ Proficiency in Microsoft Office, especially Excel.
+ Immediate start
+ Attractive salary
+ Objective bonuses
+ 20% increase for night hours worked between 9 p.m. and 6 a.m.
+ Hybrid position depending on autonomy level and KPIs
+ 40-hour workweek, i.e., 8 hours/day
+ 2 days off with flexible shifts and days off
+ Work on Tunisian holidays with double pay for public holidays in Tunisia
+ Permanent contract / Fixed-term contract with 20 annual leave days
+ 4-week paid training in M+1
Working at Free2Move means joining a tribe where a culture of performance goes hand in hand with a good atmosphere. And it's also:
+ A startup spirit supported by a large Group 🥇
+ Depending on your mission, a possibility to work fully remote wherever you are, hybrid, or in our different offices! ⛵️
+ The opportunity to revolutionize mobility with us! 🚘
+ A thorough integration to start off well 🎁
+ Many opportunities for advancement 📈
+ Collaboration with multidisciplinary and international teams 💪🏼
+ International projects to enhance your background! 🌍
+ Restaurant vouchers worth 8 dinars per working day
+ Group insurance!
+ Football battles to unwind ⚽️
+ We prioritize a relaxed work environment where everyone can dress comfortably while remaining professional. 👕
+ ...This list is not exhaustive...
👀
Psst...! Here's a tip :) Apply, preferably, in English 🇺🇲
Créée en 2016, Free2Move 🚀 simplifie les usages liés à la mobilité en proposant une large offre de services pour satisfaire les besoins de 🚘 déplacement de tous.
Un acteur mondial de la mobilité pour les entreprises et les particuliers avec une flotte de plus de 450 000 voitures, ainsi qu’un réseau de plus de 500 000 places de parking. Outre l’autopartage, Free2move propose la location de voitures, des services d’abonnement, la réservation de taxis et des solutions de recharge pour véhicules électriques. Avec l’acquisition de SHARE NOW, Free2move a étendu sa portée à 32 centres de mobilité en Europe et aux États-Unis.
Réserver un parking durant votre week-end à Paris… le tout en un clic, sur notre plateforme web/mobile ! 📲 Née du rapprochement du Groupe Stellantis 🚗 et de la start-up TravelCar, Free2Move, grâce à son agilité et à son esprit de conquête a réussi à s’imposer en à peine 6 ans 🚀 comme un acteur de référence pour révolutionner la mobilité de tous les voyageurs.
Devenu le réflexe #1 pour plus de 6 millions d’utilisateurs 👑, Free2Move opère dans plus de 170 pays à travers les 5 continents 🌎 et est disponible en 30 langues et 26 devises. 5 000 partenaires nous font confiance et plusieurs centaines de milliers de véhicules sont disponibles !
The pros
Psst... We have a lot to tell you about the perks we offer to our employees.
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