6011609007242024
Date: 08/08/2024
Implementation
Description
ADP provides payroll management and HR outsourcing services to clients. To provide the best service, one must have a large number of customer service professionals and a product that serves both external and internal users who execute the entire payroll process, personnel administration, and management with third parties such as Social Security, Taxes, etc.
The Implementation area is responsible for the technical configuration of the tools in order to be able to process Payroll and HR services to our clients.
Role Objective:
The Implementation Application Specialist works very closely with the Implementation Consultant and is responsible for the configuration required by the client, based on their requirements analysis. Provides a technical solution and feasibility to the client's requirements at a technical level; is also responsible for resolving technical incidents that may arise throughout the Implementation project until Transition to Service and until the transition to the technical support team in Service.
Responsibilities:
Review the requirements gathering documents (Blueprint), provided by the Consultant, with the goal of assessing complexity and time dedication.
Responsible for setting up the payroll engine following the requirements gathering document.
Responsible for initial testing to ensure correct configuration of the payroll engine.
Responsible for making corrections, updates or new configurations that may appear during the U.A.T phase.
Direct involvement on identifying new improvements, document it and request standard configurations or new developments to the R&D department.
Proactively able to analyze issues, provide immediate issue resolution, after root cause analysis and suggest long-term improvements
Write technical documentation
Experience:
2 to 3 years of experience in programming (java, .net, c+, cobol … ), experienced in implementing Payroll Software (e.g. Meta4, SAP, A3, etc.)
Knowledge of Payroll and HR applications / programs.
Experience with project managing and teamwork (Agile methodology)
Experience with Testing and Production environments
Agile methodology experience
Abilities / Knowledge
Analytical and resolution oriented
Ability to organize and prioritize tasks
Strong Capacity to teamwork
Capacity to work under pressure
Capacity to write technical documentation
Flexibility and adaptability to a changing environment
Knowledge of Portuguese labor legislation, social security, taxes (plus)
Good verbal and written communication skills
Studies:
Graduate in Labor Relations or Higher Degree
Project Management Certification (desired)
Idiomas:
Spanish (advanced)
English (intermediate / functional)
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About ADP
We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.
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