Customer & Operations Analyst

Vantive: A New Company Built on Our Legacy
Since last year, Baxter has been on a journey to separate our Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.
At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.
*Completion of the proposed sale of Vantive to funds managed by the Carlyle Group is subject to receipt of customary regulatory approvals and satisfaction of other closing conditions.

We are seeking a highly motivated individual to join our team as a Customer & Operations Analyst. The successful candidate will be supporting in handling supply chain planning processes and serving as a vital link between various functions including Demand Management, Sales & Marketing, Planning, Warehousing and Distribution. The primary objective of this role is to optimize operational flow improve performance measurement processes, and support business service agreements to drive efficiency and excellence in our operations.

• Collaborate with cross-functional teams to ensure alignment with business objectives.
• Analyze customer demand patterns, market trends, and inventory levels to develop accurate demand forecasts and optimize inventory management strategies.
• Coordinate with Sales & Marketing teams to understand customer requirements and translate them into actionable plans to meet demand while minimizing supply chain risks.
• Evaluate operational performance metrics, identify areas for improvement, and implement process enhancements to improve efficiency and effectiveness.
• Act as a liaison between internal collaborators and external partners to ensure flawless execution of supply chain operations and fulfillment of business agreements.
• Provide analytical support for business decision-making, including pricing strategies, product lifecycle management, and inventory optimization initiatives.
• Participate in cross-functional projects and initiatives to enhance operational excellence and driving continuous improvement across the organization.

• Demonstrate ability to optimally work with and influence cross-functional teams.
• Advanced analytical skills, project management skills, and be result and detail oriented.
• Diploma in Business Administration, Analytics or equivalent is required.
• Confirmed experience in sales operations or similar role.
• Ability to inspire change and efficiency through automation and process excellence.
• Strong analytical and problem-solving skills.
• Excellent written and spoken French & English is required.

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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