Central - Shared FinOps Agent ( Full Time )

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What we will be doing:

 

• Daily monitor and verify that 3PL payments are accurately reflected in our system (CPMT/LPMT).
• Reconcile 3PL payments with packages delivered.
• Investigate and resolve any discrepancies or inconsistencies in a timely manner.

• Maintain an updated overview of outstanding balances with all partners.
• Proactively communicate with local Finance, Key Account Managers and Supply Chain teams to address potential payment delays or issues.
• Raise flags and escalate concerns to relevant stakeholders when necessary to prevent disruptions to supply chain operations and cash collection risk..

• Review and validate 3PL invoices for accuracy, completeness, and compliance with contractual terms.
• Identify and investigate any discrepancies between invoices and automated accruals.
• Collaborate with 3PL partners and internal stakeholders to resolve invoice discrepancies and ensure timely payment processing.

• Manage the creation and issuance of various customer vouchers, including marketing vouchers, apology vouchers, store credit, and refund vouchers for both B2B and end-customer segments.
• Process voucher requests accurately and efficiently within the designated systems.
• Collaborate with relevant teams (e.g., Customer Service, Sales) to ensure timely and appropriate voucher issuance.

What we are loonking for

• Bachelor's degree in Finance, Accounting, or a related field.
• 1+ years of experience in a finance operations or accounting role, preferably with exposure to accounts payable or supply chain finance.
• Strong understanding of financial processes and principles, including accounts payable, accounts receivable, reconciliation, and financial reporting.
• Proficient in Microsoft Excel and experience with financial systems (prior experience with CPMT or BOB is a plus).
• Excellent attention to detail and accuracy in handling financial data.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and interpersonal skills.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders