Assistant Spa Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.

About the role

The Assistant Spa Manager will support the Spa Manager, overseeing the day-to-day operation of the Spa Department and supervise all staff of fitness club & spa to ensure all day-to-day standards and procedures are adhered to and delivered at the highest level.

What you will do

• Assist the Spa Manager with the over-all supervision of Spa Therapists, Spa Attendants and Spa Receptionists, Fitness Instructors, Lifeguards and Recreation Attendant .
• Conduct and manage the training of the Spa and Recreation Staff in accordance to the standards. 
• Maintain operating criteria/spa concepts and be responsible for the coordination and scheduling of all Spa, Fitness and Recreation related services in relation to assistance with policies, philosophy and objectives for the Spa with the guidance of the Spa Manager.
• Manage the staff schedule and complete payroll records in accordance with budgeted guidelines with the guidance of the Spa Manager.
• Interact with Spa guests, Members providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner with all guests.

What you bring

• Previous leadership experience in a spa setting
• Must be able to communicate professionally in English both verbally and written
• Proficient in Microsoft Office Suite with the ability to learn other proprietary computer applications.
• Comfort in training staff as well as coaching and counseling when necessary.
• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening shifts

  
What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

Schedule & Hours:

•    48H