We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Club Rotana Waitress, you are responsible to provide professional service to our Guests, ensuring their stay will become a memorable dining experience.
• Perform all necessary tasks to service Guests within the Club Rotana lounge according to the standard of performance manual of the Hotel
• Great and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the Food & Beverage menu in order to assist and provide advice to Guests
• Consistently monitor quality of Food & Beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Maintain a high level of hygiene and cleanliness standards in the Club Rotana and upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed Guest expectations and increase revenue
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures