Cafe Associate

RESPONSIBILITIES:

• Prepares and sell coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as expresso, café latte, cappuccino and etc.
• Welcome customers by determining their coffee interests and needs, making recommendations and providing exceptional customer service.
• Anticipates customer and store needs by constantly evaluating environment and customer for cues.
• Maintains a clean and organized workplace so that peers can locate resources and product as needed
• Maintains inventories by replenishing coffee bean supply; maintaining supplies, pastries and cookies at coffee bar.
• Decorating and displaying finished products.
• Keeping records relating to deliveries, inventory and production levels.
• Maintains safe and healthy work environment by following organization TSL requirement.
• Keeps equipment operating by following operating instructions and performing preventive maintenance.
• Ensure the hygiene standards and food safety policy is adhere at all time.
• Ensure the freezers, refrigerators or heating equipment is in functioning condition.
• Assist in collection of payment at cashier counter when required.
• Assist in stock management.
• Feedback to Store Manager on customers’ feedback, stock supplies or any area of improvement. 
• Clean and sanitize work areas and equipment regularly in accordance to TSL requirement.
• Any other ad-hoc duties given by managers