Travel Coordinator

Responsibilities : 

• Manage and process travel requests, advances and their respective documentation for staff, guests, and all productions.
• Liaise with travel agencies and travelers.
• Help travelers and individuals initiating the travel requests, on travel procedures and travel issues. Answer enquiries, arrange airfare bookings, offer suggestions, and determine the optimal itinerary.
• Negotiate favorable deals, on all travel aspects and ensure the needs of the project are met.
• Coordinate and monitor correspondence, secure proper approvals, receive and substantiates invoices and coordinate with the Finance Department for the mode of payment as well as on-line payments. 
• Act as emergency contact for travelers and individuals initiating the travel requests.
• Maintain and update travel documentation and manage database travel information.
• Maintain records of all communication and transactions with travel agents/airlines/accommodation, and all received offers.
• Analyse and monitor the services received by travel agencies, airlines and/or accommodation facilities to improve the services.
• Track orders from placement through to delivery, logging of invoices and following up on payments.
• Ensure goods & services are delivered to the business on timely basis & update end users.
• Manage Supplier Database and ensure documentation is up to date.
• General Admin. Tasks: Booking meeting rooms, hotel contracts, corporate deals.
• Resolve issues with stakeholders/suppliers, escalate when necessary.
• Quarterly reports on Travel 

Requirements:

• Passionate about delivering results 
• Planning skills
• Problem-solving skills. 
• Negotiation
• Flexibility and adaptability
• Ability to follow directives and procedures, along with ensuring compliance. 
• Communication and active listening 
• Customer service orientation
• CIPS (not essential)

MBC GROUP is the largest and leading media company in the Middle East and North Africa, dedicated towards enriching lives through information, interaction, and entertainment.

With a rich history of growth and expansion, MBC GROUP’s first presence came to London in 1991 in the form of the private satellite TV channel, MBC1. A decade later, MBC GROUP relocated its headquarters to Dubai Media City, United Arab Emirates, in 2002.

Building on its immense success in recent times, MBC GROUP proudly inaugurated its new headquarters in Riyadh, Saudi Arabia, in September 2022.
With a commitment to serving audiences worldwide and featuring in key markets, MBC GROUP is home to a plethora of iconic brands, departments, and entities that include TV and radio offerings, a streaming platform, production and talent houses, and more.

Today, MBC GROUP operates over 13 free-to-air TV channels and 3 radio stations, such as the flagship MBC1, as well as MBC2, MBC3, MBC4, MBC5, MBC MASR, MBC IRAQ, and MBC LOUD FM.

The Group also operates Shahid, the world’s leading Arabic streaming platform that’s home to highly rated original productions from the Arab world, a wide range of exclusive series, movies and other premieres, as well as live TV channels, sports, kids offering, international content, and more.

MBC GROUP is also home to MBC STUDIOS, a global production powerhouse, born to realize the unrivalled, untapped storytelling potential of the Middle East.

With a mission to mentor, educate, and nurture the talent of tomorrow, MBC GROUP runs MBC ACADEMY, an educational and training platform with the mission to discover, upskill, and nurture Saudi talent in the media and production space. Since its launch in 2020, MBC ACADEMY has successfully gone on to train over 18,000 individuals.