TRAINING SUPPORT SPECIALIST (HIS, EMR POST GO LIVE)

Job Description

• Learn EMR/HIS application from product team and Subject Matter /Training Experts (SMEs)

• Provide support to SMEs / Training experts in the training programs.

• Understand training schedule and programs,communicate the schedules to respective department users, and prepare them for training.

• Understand the end users knowledge levels in EMR /HIS and computer skills.

• Assist end users in hands-on training

• Conduct end user surveys to collect training feedback

• Assist in providing user manuals and training material to end users

• Ensure that end user assessments are conducted to certify end users on the product training

• Assist SME/Training experts in updating product with necessary configuration data to enable training sessions

• Conduct and Coordinate refresher classes to end users in their respective areas

• Specialize in the area of one or more modules in application

Experience

• Health Information Background / Clinical Background

• Support Experience: 1-2 Years

Vertical

Technology