الوصف الوظيفي
About the job TRAINING SUPPORT SPECIALIST (HIS, EMR POST GO LIVE)
Job Description
Learn EMR/HIS application from product team and Subject Matter /Training Experts (SMEs)
Provide support to SMEs / Training experts in the training programs.
Understand training schedule and programs,communicate the schedules to respective department users, and prepare them for training.
Understand the end users knowledge levels in EMR /HIS and computer skills.
Assist end users in hands-on training
Conduct end user surveys to collect training feedback
Assist in providing user manuals and training material to end users
Ensure that end user assessments are conducted to certify end users on the product training
Assist SME/Training experts in updating product with necessary configuration data to enable training sessions
Conduct and Coordinate refresher classes to end users in their respective areas
Specialize in the area of one or more modules in application
Experience
Health Information Background / Clinical Background
Support Experience: 1-2 YearsVerticalTechnology
