Tourist Data and Insight Sr. Manager

Do you have a passion for travel and tourism? Then come join us at the Saudi Tourism Authority (STA) as we help bring Saudi Arabia’s Vision 2030 to life!
In this role you will manage APAC Markets BU Data Analytics & Insights activities, in order to ensure and deliver on the section’s mandate and identify improvement opportunities that will contribute to the delivery of short and mid-term strategic objectives within set KPIs, agreed budgets and adopted policies and procedures. 
You will be responsible for
Contributing to the design and implementation of the Department’s strategy and roadmap by providing function-specific inputs 
Establishing and implementing the Section’s operational plans in support of the Department’s overall strategic plan and KPIs 
Preparing the Research, Insights & Analytics Section annual budget and participate in the Department’s budgeting cycle and process
Utilizing and managing research, Insights & Analytics Section’s budget effectively, and report accurately on progress made and challenges encountered
Investigating and proposing implementing strategies that result in positive financial impact for STA and mitigate financial and operational risks
Preparing research, data, and analytics plans to address business priorities and knowledge gaps, collaborating with TDI Department to align on methodology, budget, scope and delivery of research requirements
Identifying key primary, secondary, and tertiary data sources to collect required data and information for the purpose of analysis and collecting data for the APAC region
Checking internally and externally with contracted vendors to assess if required data has already been compiled and / or analyzed and leverage it to minimize rework in the APAC region
Collecting/ extracting and cleaning data as per research requirements for the A&E region, and working with data science and engineering to ensure it is structured appropriately for use
Recommending improvements to and utilize statistical/ machine learning/ AI data analytics models and generate insights in the APAC region
Collating research output and developing reports as per agreed formats
Preparing and publishing periodic and ad-hoc business analytics and insights reports on various topics that are of relevance to STA and to the APAC region  
Collecting stakeholder feedback on submitted reports and leveraging it to enhance future delivery for the APAC region   
Conducting game-changing analysis for differentiated insight and better, faster decisions to drive sustainable growth and achievement of strategic objectives 
Establishing cross-regional work programs, streams, and projects to collect the relevant data timeously (real-time if possible) and provide operational insights for optimization 
Regularly assessing the impact of barriers and the mitigation strategies with a clear indication of what is working optimally & suggestions for those that are not, based on data 
Implementing a program incorporating STA research and outside sources – analysis of data quality, ensuring that it is clean, reliable, and stored in the data warehouse 
Overseeing the development and implementation of a program of proactive research, audience insights, and market analysis to support strategic and service developments, ensuring alignment with STA priorities 
Collaborating with syndicated providers to develop effective and efficient delivery of data and services to local teams 
Engaging with HQ regional staff to provide an advisory role to the region and KSA 
Maximizing research vendor partner relationships to ensure innovatively, best practice approaches are consistently applied, and services are delivered at the highest level 
Developing a communication plan for key stakeholders with precise frequencies, content, and a feedback mechanism 
Monitoring and reporting on sales and distribution of various products in the respective markets 
Propose improvements to the Research, Insights & Analytics Section’s policies and ensure the implementation of procedures and controls across all areas of activity so that all relevant procedural/legislative requirements are fulfilled while delivering high-quality and cost-effective results 
Monitoring day-to-day activities to ensure compliance with stipulated policies and procedures 
Stimulating subordinates and contributing to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in the business environment, cost reduction, and productivity improvement 
Managing, guiding, and assisting direct reports to perform their functional operations in accordance with set policies and procedures 
Participating in identifying and recruiting key talent for Research, Insights & Analytics Section 
Promoting a high-performance working environment embracing STA’s values 
Building and maintaining solid relations with external stakeholders such as governmental entities and consultants to serve STA’s best interest 
Providing assistance across the organization and supporting peers when needed to perform their duties 
Approving reports and presentations related to Research, Insights & Analytics Section activities and achievements for reporting and decision-making 
Performing other activities as and when required
You will need
Not less than 8 years of experience in research and insights or other relevant field 
A bachelor’s degree in business administration, Business Analytics or equivalent is preferred 
We are a Saudi government entity that aims to hire & build top talent in the Tourism industry. We look forward to receiving your application!