Technical Support Specialist-

Requirements

Minimum of 2 years of experience in technical support or customer service.

Strong communication skills and the ability to work under pressure.

Good knowledge of operating systems, networks, and applications.

Strong analytical and problem-solving skills.

Skills:

• Technical Proficiency: Knowledge of operating systems and hardware.
• Troubleshooting: Ability to diagnose and resolve issues.
• Communication Skills: Clear verbal and written communication.
• Customer Service Orientation: Commitment to user satisfaction.
• Problem-Solving: Strong analytical skills for issue resolution.
• Documentation: Ability to document solutions effectively.
• Time Management: Skill in prioritizing tasks.
• Team Collaboration: Effective teamwork with technical teams.
• Adaptability: Flexibility to changing technologies.