الوصف الوظيفي
Job Summary: At Six Flags Qiddiya City, the Team Leader - Park Security will play a vital role in ensuring the safety and security of guests, employees, and park assets. This role involves supervising a team of security officers, coordinating daily security operations, and maintaining a secure environment in line with organizational policies and safety standards. The Team Leader will act as a first point of contact for security issues, providing guidance to the team and addressing incidents promptly to ensure a safe and enjoyable experience for allvisitors.Collective:▪ Comply with the Six Flags Qiddiya’s code of conduct and ethics▪ Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors▪ Promote Six Flags Qiddiya and spread its culture▪ Commit to Six Flags Qiddiya’s rules and regulations▪ Perform tasks as directed in the pursuit of the achievement of organizational goals▪ Share with team know-how and encourage their development JOB-SPECIFIC ▪ Lead and supervise a team of security officers, ensuring proper deployment and efficient coverage of the park's security needs.▪ Provide clear instructions and guidance to the team during routine operations and in emergency situations.▪ Conduct daily briefings to communicate important updates, policies, and operational plans to the security team.▪ Monitor the park's security activities, ensuring compliance with safety protocols and procedures.▪ Conduct regular patrols of park premises to identify potential safety risks or breaches.▪ Respond promptly to security incidents, investigating and documenting findings as required.▪ Assist in the management of access control, ensuring only authorized personnel and guests enter restricted areas.▪ Provide a safe environment for guests and employees by addressing safety concerns and ensuring adherence to safety regulations.▪ Handle guest inquiries and complaints related to security matters in a professional and courteous manner.▪ Collaborate with other departments to address safety and security needs during events, peak times, and special activities.▪ Assist in training new security officers, ensuring they understand park policies, emergency procedures, and guest service expectations.▪ Provide ongoing coaching and support to team members to enhance their performance and skills.▪ Record and report all security incidents, including theft, vandalism, accidents, and breaches, to the Supervisor - Park Security.▪ Prepare detailed incident reports and maintain accurate records of security activities.▪ Assist in coordinating emergency response activities, including evacuations and first aid support, as needed.▪ Ensure all security operations comply with local regulations, organizational policies, and industry best practices.▪ Conduct routine inspections to verify that security equipment, such as surveillance cameras and alarms, is functioning properly.▪ Act as a liaison between the security team and park management, providing updates on security operations and concerns.▪ Coordinate with external security agencies and emergency services when required.▪ Support other teams and departments with security-related needs, ensuring seamless collaboration.▪ Other duties as assigned.
