Support Coordinator

Job Title: Support Coordinator
Location: Riyadh
Reports To: Maintenance Manager

Job Summary:

The Support Coordinator is responsible for overseeing maintenance and workflow across multiple departments, including company branches and staff accommodations. The role involves ensuring smooth transportation operations, vehicle maintenance, staff accommodation security, and the upkeep of company premises.

General Duties:

• Adhere to company policies, procedures, and assigned responsibilities.
• Maintain professionalism by demonstrating respect and courtesy towards colleagues.
• Follow the company dress code and maintain proper hygiene.
• Use professional communication skills in all interactions.
• Maintain accurate attendance records and use company property responsibly.

Responsibilities:

• Oversee the maintenance, repairs, insurance, mileage tracking, and fuel usage of company vehicles.
• Maintain all receipts and contracts related to vehicle services and ensure their timely renewal.
• Ensure all company vehicles are connected to an accurate tracking system and are used solely for business purposes.
• Maintain vehicle cleanliness, branding, and ensure a professional appearance.
• Plan driver schedules and manage the transportation of goods and materials between company outlets while adhering to safety and hygiene standards.
• Assign vehicles for operational needs, ensuring their proper return and clearance.
• Develop and implement a periodic vehicle maintenance schedule.
• Prepare regular maintenance cost reports for the Continuous Development Department.
• Monitor and document traffic violations, investigate employee-related incidents, and escalate repetitive offenses to management.
• Train drivers and ensure only authorized employees use company vehicles.
• Oversee maintenance and security in staff accommodations.
• Monitor security cameras to ensure a safe environment.
• Maintain a monthly inventory of all staff in accommodation, detailing their branch, room number, bed number, and employment status.
• Provide vacancy updates in staff accommodations, comparing actual occupancy with recorded data.
• Ensure staff return all company-related materials before clearance and exit.
• Manage the maintenance of greenery across company branches, including pest control, trimming, decoration, and cleaning.
• Ensure that all drivers comply with grooming and safety standards.

Qualifications & Requirements:

• Diploma in maintenance or a relevant field.
• 3-5 years of experience in a related field.
• Ability to multitask and work in a fast-paced environment.
• Background in construction and repair work.
• Strong communication and operational skills.