Overview: We are seeking an experienced and forward-thinking Strategic Account Manager to cultivate and strengthen long-term partnerships with key enterprise clients. This pivotal role focuses on driving mutual growth, creating joint business strategies, and developing innovative, customized solutions that align with the strategic goals of both the client and the company. The ideal candidate will demonstrate deep industry knowledge, a consultative approach, and a proactive ability to identify opportunities that deliver lasting value.
Key Responsibilities:
Strategic Account Planning and Management
Develop and execute comprehensive, customized account plans for major enterprise clients.
Lead strategic planning sessions to align company solutions with the client’s long-term goals.
Identify and prioritize opportunities that drive revenue growth and deepen client partnerships.
Relationship Building and Client Partnership
Build trusted advisory relationships with senior client leadership and decision-makers across multiple departments.
Foster a collaborative partnership focused on innovation, co-creation, and shared success.
Serve as the primary point of contact for strategic accounts, ensuring continuous engagement and alignment.
Collaboration Across Teams
Work cross-functionally with product, finance, marketing, and operations teams to deliver tailored solutions.
Act as a liaison between the client and internal teams to ensure a seamless experience and consistent value delivery.
Coordinate with the sales team to explore upsell and cross-sell opportunities that enhance client outcomes.
Innovation and Solution Development
Develop and present tailored, forward-thinking solutions that address client-specific challenges.
Anticipate market trends, business shifts, and emerging needs to proactively deliver differentiated offerings.
Collaborate with the client to co-create strategic initiatives that enhance competitive positioning.
Client-Centric Strategic Execution
Maintain a deep understanding of the client’s industry, market pressures, and business model.
Identify key performance indicators (KPIs) to measure success and refine strategies as needed.
Ensure alignment between the client’s vision and the company’s capabilities to drive sustainable growth.
Revenue Growth and Business Impact
Develop strategies to increase account profitability and achieve growth targets.
Monitor account performance, ensuring achievement of revenue, retention, and satisfaction goals.
Drive contract renewals, expansions, and strategic initiatives that maximize long-term value.
Required Skills and Qualifications:
5+ years of experience in enterprise account management, strategic sales, or business development.