AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a technical program manager within the infrastructure operations engineering team you will be responsible for leading the operational readiness and launch for new regions and new clusters in a highly cross-functional environment which includes internal customers, external vendors and technology partners, as a part of the role you will be acting as a hiring manager to support onboarding the team who will be joining the new region, you will be responsible for tracking and giving a continuous update on the launch readiness pillars such as operational contracts and procurement, finance, hiring, energy, HR policies, design review, safety, logistics, networking, DC Engineering Operations (DCEO), DC Operations (DCO), Infrastructure Delivery (ID) and training plan for the team, This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your product’s performance, quality and cost. Using data and key metrics, you will also
drive and measure process improvements that enhance our operational effectiveness. You will work independently in a dynamic, challenging, and fast-changing organization. We’re changing an industry, and we need individuals who are ready for this challenge and who want to reach beyond what is possible today. As a TPM you will be supporting the Operations Readiness Review (ORR) program, and responsible to setting the audit plan and process for new regions and on-boarding functional checklist and reviewers prior to the Public Launch, assess the operations readiness and compliance with AWS Data Center (DC) standards and best practices. The review of the readiness covers the new region playbooks, facilities standards, operating procedures, systems/tools, staffing, drilling, vendors setup, outstanding snag lists, etc. The scope of the ORR covers Safety, DC Security, DC Engineering Operations (DCEO), DC Operations (DCO), Infrastructure Delivery (ID), Logistics and environment, you will be responsible as well for aligning and coordinating with wider stakeholders across multiple teams, capturing the lesson learned from the audited clusters and drive improvement through new regions.
Key job responsibilities
- Take large, complex projects and break them down into manageable pieces, Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams.
- Be responsible for end-to-end new region of KSA operational launch program delivery.
- Be responsible for end-to-end operational readiness review (ORR) program delivery.
- Take large, complex projects and break them down into manageable pieces
- Build and maintaining overall delivery program and project budget,
- submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery.
- Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure global wide efficiency improvements.
- Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.
- Manage and hire new team members and lead the right embark plan for each function.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
- Experience in program/project management, managing stakeholders and cross-functional experience
- Led projects in setup and build operations
- Data centers operations excellence experience
- Bachelor degree in Engineering
- Deep Knowledge of datacenter infrastructure constraints including networking,
power, space, and cooling
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