Manages a medium sized and complex operations contract.
• Keeps focus on Risks and Opportunities.
• Manages operational escalations, Coordinates and communicates during
significant incidents.
• Understanding the customer’s service business, processes and values,
anticipates on this.
• Is a reliable and valued liaison between Vanderlande and the customer;
creates a good relationship with the key decision makers.
• Sets priorities, distributes work, monitoring progress and quality.
• Continuously improves performance of the operations of the system, makes
an improvement plan and executes the plan.
• Continuous drive to improve health and Safety awareness.