Senior Technical Operations and Support Specialist-

Requirements

•  Minimum of 5 years of experience in technical operations and support.
•  Certifications such as CompTIA Network+, Cisco CCNA, or Microsoft Certified Solutions Expert (MCSE).
•  Excellent communication skills and the ability to work in a team.
•  In-depth knowledge of operating systems, networks, and databases.
•  Strong problem-solving skills and the ability to provide effective solutions.

Skills:

•     Technical Proficiency: Knowledge of operating systems, networks, and databases.

•     Troubleshooting: Ability to diagnose and resolve issues efficiently.

•     Communication: Strong verbal and written skills.

•     Customer Service: Commitment to high-quality support.

•     Analytical Skills: Analyzing system performance for improvements.

•       Documentation: Proficient in maintaining technical documentation.