Senior Sales Manager is responsible for targeting, qualifying and contracting predominately local and global corporate accounts not yet utilizing the property.
Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, written communication.
Maintain close business relationships with existing clients through key sales activities.
Closely follows up on all business leads within a 24-hour response timeline to clients.
Adapts to client's needs by tailor fitting hotel services to fit client's requests.
Analyze the corporate segment performance based on segmentation objectives & strategies.
Conduct competitor surveys and recommend strategies based on market intelligence.
Reviews corporate account and recommends actions in terms of rates, production, contract renewals.
Analyze other factors that affect production i.e internal, external factors and recommends actions required.
Demonstrate strong negotiation skills to maximize hotel profit in all revenue producing areas.
Demonstrates commitment to Hotel operating principles and philosophies.
Performs all duties and responsibilities in a timely and efficient manner.
Qualifications
Previous Sales experience required.
Computer literate in Microsoft Window applications and/or relevant computer applications required.
University/College degree in a related discipline preferred.
Excellent communication skills, both written and verbal required.
Strong interpersonal and problem solving abilities.
Highly responsible and reliable.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Additional Information
To promote the image and services of the company so that maximum growth occurs through gaining new clients and contracts
Accountable for generating and prospecting new business from local market to grow corporate share whilst managing current accounts with long term plan to grow existing portfolio
Perform day to day sales activity including lead generation, account management, face to face meetings, contracting & rate negotiation (under the DOSM’ direction), site inspections, attendance at trade shows, client entertainment and national/international sales trips
Maintain awareness of the hotels key competitors, of their client interaction, their key account base and corresponding rates and any property developments. Maintain awareness of the hotels key competitors’...
