الوصف الوظيفي
Responsibilities :
Sell the maximum number of vehicles possibleAchieve maximum profitability on salesEnsure the highest degree of customer satisfaction to achieve customer loyaltyEnsure customer awareness of options, accessories, extended warranty and finance facilitiesHelp Retailer to achieve industry-leading standards of customer care and process efficiencyMeasures
• Sales vs objectives• Profit on sales• VQM / dealer audit• Customer satisfaction (CEM) and retention (repeat purchase)• Staff retention
