Senior Manager - T1 Container Terminal

OVERVIEW

Position

Sr Manager - T1 Container Terminal

Job Code

Sr Manager

Reports to

Port Operations Director

Direct Reports

T1 Operational team

Division/Section

Port & Sea Mobility

Department

Port Corporate

Sector

OXAGON - Sea Mobility

Job Family

Port Operations

Role Purpose

The T1 Terminal Manager provides operational leadership and accountability for all T1 container terminal cargo movements. The scope includes all phases of operational activation including the integration of people and operational processes for the development of an effective, safe, and efficient container terminal of 2M TEU throughput capacity. 

KEY ACCOUNTABILITIES & ACTIVITIES

Roll & Responsibilities

• Collaboration with Projects, Engineering, IT and Automation teams to design operational processes including control room, systems and people interfaces to facilitate cargo flows effectively
• Collaboration and operational resourcing alongside related functions for the testing and integration of automated systems and technologies
• Develop and ensure the control room design including layout and equipment meet operational requirements and safety standards.
• Develop operational policies and procedures to deliver effective performance in the Control Room 
• Engage and allocate resources for all equipment and integrated testing
• Identify and resolve design and functionality issues alongside Projects team to deliver timelines
• Develop and implement operational contingency plans and redundancy measures
• Develop risk register and mitigation points
• Design training programs for operational staff on all interface points
• Develop certification requirements for staff
• Conduct training programs and assessments through Trainers
• Create operational business process manuals and documentation for control room procedures
• Develop of resources to meet operational demand
• Work closely with project managers, engineers, and vendors to ensure timely completion of control room and identification of risks
• Provide regular updates on progress, challenges, and solutions to stakeholders and senior management.
• Develop effective communication protocols and escalation points between control room capabilities and overall terminal operations.
• Oversee daily operations ensuring seamless coordination of terminal activities.
• Monitor system performance, troubleshoot issues, and initiate corrective actions for sustainable resolution
• Ensure compliance with safety, security, and environmental regulations and policies
• Optimize the use of automation technologies to enhance terminal productivity and efficiency.
• Develop and implement key performance indicators (KPIs) to track operational performance.
• Develop and drive continuous improvement projects to drive performance
• Lead, motivate, and supervise control room staff, including shift supervisors, controllers and operators.
• Conduct performance reviews, provide feedback, and facilitate training and development programs.
• Foster a positive and collaborative work environment.
• Develop and implement emergency response protocols for the control room.
• Coordinate with emergency team and other stakeholders for incident response plan
• Conduct regular drills and training to ensure staff readiness
• Develop and maintain positive relationships with customers and stakeholders
• Develop a team that is capable of improving processes they own to drive value at lowest cost.