Senior Manager- Property Management

Our client, the fastest-growing and largest outdoor shopping center developer in the Kingdom of Saudi Arabia, is seeking a Senior Manager - Property Management to join their dynamic team.

If you have extensive experience in property management and are eager to take on a pivotal role in a rapidly expanding organization, we’d love to hear from you!

•  Oversee all mall operations, including property management, tenant relations, customer service, and contract services (facility management, cleaning, security, and maintenance).
• Ensure smooth daily operations and high-quality standards, creating a supportive environment for retailers and a pleasant shopping experience for customers.
• Coordinate the mall team and contractor staff to manage maintenance, security, cleaning, pest control, waste management, administration, and customer service.
• Conduct tenant orientation on emergency procedures, communication systems, and security protocols.

· Maintain strong relationships with municipal emergency services such as Police and Civil Defence.

•  Identify and report any health and safety risks affecting employees, contractors, and the public.
•  Monitor tenant compliance with operational standards (appearance, merchandise, trading hours, waste removal, signage) through audits and surprise visits; address non-compliance as needed.
•  Ensure adherence to mall operating policies, procedures, and Occupational Health & Safety standards.
•  Provide daily reports on vehicular traffic and other issues, with a weekly summary for management.
• Implement cost-cutting measures and improve efficiencies across operations.
•  Conduct daily checks and preventive maintenance on cleanliness, air conditioning, lighting, assets, and equipment, and manage security for all mall areas.
• Supervise and mentor the Mall Operations team.
• Liaise with the retail delivery manager to ensure timely completion of surrenders and handovers.
• Review service provider performance monthly and provide regular reporting..