Senior HR Shared Services Consultant (IK11-0004)

JASARA PMC is on the lookout for a results-driven Senior HR Shared Services Consultant to enhance and optimize our HR service delivery function. In this pivotal role, you will lead initiatives that streamline HR processes, drive operational efficiency, and ensure the delivery of exceptional HR services to our diverse client base. You will serve as a strategic partner to various departments, employing your expertise to implement best practices and improve overall HR productivity.

•      Focus on solutions related to the assigned Directorate, workforce, and workplace centered around leadership capability, talent selection, engagement and development, organizational effectiveness, wellbeing, and effective HR service delivery.
•    Position HR to continually sense external and internal trends, proactively adapt, respond to quickly shifting dynamics, elevate the human experience at work, and embed technology and enable productivity, and generate insights.
•    Using data to track the performance impact of workforce solutions on business outcomes and continuously improve and adapt services/offerings to meet the changing requirements of the business.
•      Provide leadership and direction, continuously builds, and manages a high-performing team of experienced human capital professionals to deliver world-class HR partner support to a diverse array of delivery partner personnel throughout the program.
•    Responsible for the management and delivery of core People initiatives, including talent and performance management, learning, year-end compensation planning, and workforce planning across the program.
•    Act as strategic partner, change agent and business partner with senior management teams to assess the HR impacts and implications, based on program plans, on a short and long-term basis.
•    Acts as a primary point of contact for assigned Directorate and lead on all HR delivery solutions, program customizations and resolving complex people issues.
•    Coaches’ managers and employees on development, employee relations, labor law and total reward issues.
•     Shares local intelligence and provides an “on-the-ground perspective” on the effectiveness of programs and initiatives.
•   Serves as subject matter expert on the local labor market and regulatory environment.
•    Champion and build upon our cultural values that promote catalyst, care, passion, respectfulness, curiosity, and diversity.
•   Practice and voice our cultural behaviors and principles that build on collaboration through pioneering, caring, learning, embracing differencing, working in good faith and enthusiasm.
• Other responsibilities assigned by the Head of People Services