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JOB PURPOSE: To grow the FM Consultancy business, in particular condition assessments, FM audits, writing FM specs, FM procurement etc. To manage client opportunities, ensuring that consulting projects are of the highest quality and delivered efficiently and profitably to the clients’ satisfaction.
KEY ACCOUNTABILITIES
Establish a Consulting Tool-Box to include all Asset Life-cycle Management service (condition assessment, FM audits, FM specs etc.), consulting strategies, delivery models, formats of client reports and programmes for client development and to regularly review and update these to best ensure total client satisfaction through delivery excellence; Demonstrate full understanding of large mixed-use developments and design tailored solutions addressing operations set up, FM requirements, service modelling etc
Implement and communicate operational strategies and solutions to ensure programme delivery meets client requirements and fulfils service level agreements Monitor an appropriate timetable for all instructions, maintaining accurate and up-to-date records, delivering consulting reports and responding to all matters in a timely and professional manner
Develop and maintain a professional range of consulting employees, contractors and partners capable of delivering consulting services to clients as appropriate Assess and enhance existing products based on current market trends and clients’ needs both in KSA and UAE Be integral to the team and wider partnership in devising and delivering client proposals and presentations
KEY SKILLS
The successful candidate should:
Demonstrable management experience in the project management and service delivery in the FM sector Have proven ability to translate complex issues into compelling business benefits, provide knowledge transfer, thought leadership and solutions Possess personal knowledge of different approaches to organising work and designing workflows Have customer facing skills, excellent written and verbal communications skills and strong report writing skills, Arabic is preferred Deep knowledge of industry best practices and emerging trends in FM Demonstrate a collaborative nature and a “can-do” attitude whilst maintaining authority over operational issues Be decisive and able to establish consulting strategies to meet challenges Have 15+ years’ experience in facility management operations and consultancy
Location:
On-site –Riyadh, SAUIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
