Senior Business Analyst

About invenioLSI

The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today’s business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at www.invenioLSI.com.  

• 5 to 8 years of Experience.
• Understands and can explain best business practices, especially those that SAP enables.
• Good understanding of technology and preferable exposure to SAP.
• Work on multiple CRs in parallel.
• Understands and can explain best business practices, especially those that SAP enables.
• Understands business functionality related to SAP module/application as well as can identify and understand touch points between modules.
• Understands how to solve detailed SAP problems.

• Analyse the new Change Requests (CRs) received from the client.
• Understand the change and its impact on the existing processes.
• Evaluate completeness of scope and identify gaps in the requirements.
• Identify feasibility of the requirement and any implementation challenges.
• Document end to end change (CR document) - including As Is vs To Be processes and detailed steps/ use cases.
• Mentor junior BAs in the team and review their quality of deliverables.
• Act as a Trusted client advisor for requirements / demand management.
• Basic understanding of taxation processes from tax authority perspective. (Also, must have at least worked as BA in complicated business domains in the past like BFSI)
• Ensure complete and clear communication with the client and internal teams. 
• Reporting of work status and plans for self and team.
• Work with multiple client stakeholders (technology/ business teams) and handle changing priorities or requirements through direct discussions/ workshops. 
• Work with internal teams - functional, technical and management to handle.
• Understand and execute various processes and sub-processes in the client system so as to support the analysis (may require learning SAP / customised systems).
• Monitor and Maintain SLAs related to CRs.

• Excellent oral and written communication skills, the ability to communicate with others clearly and concisely.
• Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.
• Understanding of business processes for focus area or module.
• Ability to do research and perform detailed tasks.
• Strong analytical skills.
• Proficient in documentation in English. Knowledge of Arabic language is highly desirable, though not mandatory.
• Good verbal and written communication skills.
• Excellent documentation skills (English).
• Demonstrable Analytical, logical and problem-solving skills (through work done in the past)
• Good presentation skills
• Good understanding of technology and preferable exposure to SAP
• Cool headed and experienced in handling pressure.
• Ability to learn quickly and leverage the knowledge for ongoing work.

• Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff.
• Ability to explain ideas and concepts to other project team members and to client personnel.
• Has a solid foundation for consulting “soft” skills necessary for client engagements.
• Ability to interpret requirements and apply SAP best practices.
• Ability to identify upsell opportunities and assist in the management of scope.

• Self-starter with the ability to manage their own time and task to meet project milestones.
• Manages their own / team task lists to meet project milestones.
• Monitors team status and reports variances.

• Maintains positive working relationship with others.
• Seeks ways to increase their level of contribution and team effectiveness.
• Works in conjunction with peers.
• May mentor to other associate consultants.
• Works well as a member of a team.
• Seeks ways to increase their level of contribution / team effectiveness.

• Can lead and focus project team efforts in developing solutions for client situations.
• Evaluates and design application and/or technical architectures.
• Leads team effort in developing solutions for projects.
• Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team.
• Regularly prepares status reports.