Security Systems Supervisor

Responsibilities:

• Oversee the installation, maintenance, and repair of security systems, including CCTV, alarm systems, and access control systems.
• Ensure all security systems are operational and in compliance with company policies and regulations.
• Responsible for the technical design of CCTV and access control systems.
• Manage the operation and maintenance of the control room, ensuring it meets the required standards.
• Monitor security system performance and address any issues or malfunctions promptly.
• Prepare and present regular reports on system status, incidents, and any maintenance activities
• Ensure all security systems adhere to relevant regulations, standards, and company policies.
• Maintain accurate records of system installations, repairs, and upgrades. 
• Work closely with other departments to integrate security systems with operational needs.
• Communicate with vendors and contractors for system upgrades, repairs, and support.
• Manage service level agreements (SLAs) with external vendors and contractors to ensure timely and effective service delivery.
• Respond to and investigate security system alerts and incidents.
• Coordinate with law enforcement or emergency services as necessary
• May require occasional on-call hours and the ability to respond to after-hours emergencies.
• The role may involve working in various environments, including office spaces, field locations, and potentially high-security areas.

Requirements:

• Bachelor's degree in security management, Information Technology, or a related field; or equivalent work experience.
• Minimum of 3- 5 years of experience in security system management, including supervisory experience
• Relevant certifications (e.g., Certified Protection Professional (CPP), Physical Security Professional (PSP)) are preferred is a plus.