Scope (Job Description) of Scheduler
Using the computerized appointment scheduling system, to process patients' appointments responsible for registering and scheduling surgical patients in various surgical specialty clinics. Uses the computer to schedule, cancel and reschedule patients.
Sets up physician schedule patterns, maintains and modifies them as required. Updates patient no- show status in the computer and maintains patient appointment history. Using physicians' messages system responsible for coordinating with the physicians daily.
Using Re-Prescribe Medication system responsible for coordinating refills with the physician. Has important public relations responsibility and must be tactful in addressing patients. Must handle a variety of patient requests. Position requires in-house training and experience with complex computer applications. Uses computer to access all JHAH clinics field wide.
Uses the computer scheduling system to determine patient's eligibility and coordinates correction of errors. Pivotal position in clinic office, it is through this position that patients access the medical services where the necessary associated administrative and clerical services are initiated and accomplished.
Supervision is minimal, only problems of unusual nature are referred to Supervisors.
Attendance at workstation is continuous due to uninterrupted work request and demand, absence only for very necessary and justifiable needs.
Job Title : Scheduler
Work location : Dhahran
Educational Level : Diploma with 2 yrs or Associate degree
Nationality : Saudi Arab
English : Very good
About Us: JAL Human Resources Company (JHR) is an emerging single source recruitment company endure alone specialties in manpower supply and recruitment services, with the mission of providing the highest level of human resources selection and recruitment to companies in Kingdom of Saudi Arabia. We have a wide knowledge in different areas of human resources which are supported by a network of regional offices and international agencies. This allows us to cover the demands of Saudi Arabian companies and individuals from smallest to largest. JAL Human Resources Company (JHR), is very close to serve you better. Incorporating enhanced quality before anything else in our activities and no matter the magnitude, location or significance of our client, giving our client the optimum quality service possible. JAL Human Resources Company (JHR), staff is composed of an international group of professionals, highly qualified in areas such as HR recruitment, selection, mobilization, administration. We have a wide knowledge in different areas of human resources which are supported by a network of regional offices and international agencies. This allows us to cover the demands of Saudi Arabian companies and individuals from smallest to largest.