Salon Operations Manager

B) Skills and tools: The individual should be proficient in tools and systems such as:

1-Softwares for Booking Appointments (examples):

• Fresha
• Mindbody

2-Customer service (examples):

• What’s App
• Outlook
• Instagram and Snapchat

3- Inventory Management Tools (examples):

• Square for Retail
• Salon-specific inventory features in Fresha or Zenoti

4- General Organization and admin tools (examples):

• Trello
• Asana
• Google workspace
• Canva

5-Social media: it would be a plus to have content creating skills for day-to-day social posting and video content creation.