• Respond to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, reconciling cash receipts, or in performing services for customers.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Instruct staff on how to handle difficult or complicated sales.
• Confer with company officials to develop methods and procedures to increase sales, expand markets and promote business.
• Resolve customer complaints regarding services or personnel.
• Provide staff with assistance in performing difficult or complicated duties.
• Monitor sales staff performance to ensure that goals are met.
• Establish, develop and maintain positive business and customer relationships.
• Organize and coordinate sales representatives schedules.
• Receive and report on all sales leads.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Strong leadership abilities, including the capacity to motivate, mentor, and lead a sales team to success.
• Analytical mindset to interpret sales data, assess team performance, and make informed decisions for strategy enhancement.
• Problem-solving capabilities to navigate challenges and obstacles that may arise in the sales process.
• Excellent knowledge of MS Office.
• Excellent communication skills, both verbal and written, for effective team communication and collaboration.
• Good in both written and spoken English.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.