Sales Operations Executive - Mortgage

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As the Sales Operations Executive - Mortgage, you will be responsible for following up with clients, ensuring they provide the required documents for a loan eligibility check, and guiding them through the loan application process.

Key Responsibilities:

• Contact clients to follow up and collect necessary documents for a loan eligibility check;
• Assist clients in sending loan application documents to process with banks;
• Maintain strong communication to provide updates and answer queries;
• Coordinate with the sales and mortgage team teams to ensure smooth processes;
• Handle customer concerns and escalate any issues that may arise.