Sales Engineer

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Sales Engineer

Sales Engineer

locationsRiyadh time typeFull time posted onVandaag geplaatst job requisition idR0644227

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.

It's time to make a move. Join our flow.

We are looking for an energetic and enthusiastic Sales Engineer to be based in Riyadh, Saudi Arabia to build relationships and manage an existing portfolio of customers through retaining and growing the revenue generated while ensuring high customer satisfaction on different aspects of the customer journey with KONE.
Sales Engineer will also manage and grows portfolio by selling related digital services. Additionally, to generate modernization leads to modernization department.

Customer relationship management:

Proactively develops and creates customer relationships in his/her area of responsibility.
Is accountable for developing KONE position in his/her customer base or market area.
Creates and communicates leads and sales opportunities for other KONE team (e.g. parts, MOD, NEB).
Ensures customer satisfaction and solving complaints in coordination with other KONE teams.
Documents the customer and contact information, maintains customer data on sales force.
Utilize all tools available to ensure the highest retention and customer relationship possible.

Sell:

Is accountable for contracts renewals to meet the sales budget and pricing targets.
Is responsible for growing the digital services penetration within the portfolio.
Visit customers regularly to ensure high quality relationship management.
Collaborates with maintenance team for visits and reporting to ensure high customer satisfaction.
Collaborates with finance team for collections and reporting to ensure clear SOAs for each customer.
Proactively generates opportunities from existing customer base.
Is responsible for pricing management using the available tendering tools, and for optimizing prices and discounts within his/her authority.
Responsible for timely and accurate reporting on sales force such as tasks and visits, opportunities and keeps portfolio data up to date.
Drives execution of her/his individual sales plan.
Bachelor’s degree in Mechanical or Electrical Engineering.
At least 4 years of experience in a similar role.
Excellent verbal and written communication skills in both English and Arabic.
Strong communicator with excellent organizational and follow-up skills.
Ability to work effectively under pressure.
Demonstrates a strong service mindset, prioritizing customer satisfaction.
Comfortable and enthusiastic about leveraging digital solutions to drive business opportunities.
Proficient in using various sales tools and systems.
This role open for Saudi national only.
Bij KONE geloven we dat onze medewerkers de sleutel zijn tot succes. We zijn trots op de arbeidsvoorwaarden die wij bieden, deze dragen bij aan de betrokkenheid en motivatie van onze medewerkers. We hebben een open en informele cultuur waar medewerkers met respect voor elkaar samenwerken met als streven de beste resultaten te behalen. Dit helpt ons om van KONE een ‘great place to work’ te maken. We ondersteunen persoonlijke groei en bieden diverse kansen aan om je carrière binnen KONE verder te ontwikkelen.
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