Sales & CRM Executive

Major Objectives of the Job:

• Develop and Manage relationship with all stakeholders and clients
• Customer relationship management.
• Conducting ‘ninety days focus plan’ and reporting on the outcome to Quality Section at Area Management
• Minimize outstanding and average collection period
• Develop short- and long-term strategies for the maintenance of account
• Ensure smooth running of the implants & overall operations and undertake contingency planning if required.
• Deployment, management and utilization of all resources including associates that are assigned to the account
• Recommend training programs for Kanoo Travel associates assigned to the account.
• Maximize employee satisfaction among the assigned associates to take full advantage of employee productivity, performance, motivation and morale
• Extend assistance to all assigned associates in negotiations with airlines and other suppliers
• Coordination and management of ISO Quality program amongst the implant locations
• Generate management information reports and submit to Travel Area Management periodically.
• Attend meetings as and when called by the Senior Management