Job Description and Qualifications
Rotoflow™, an Air Products Business, is a full-service turbomachinery OEM - providing a wide range of new equipment solutions and aftermarket services to our customers globally in market segments such as industrial gases, petrochemicals, and hydrocarbons. Aftermarket services such as spare parts, repairs, upgrades, field services, engineering evaluations, reliability and performance assessments, troubleshooting, training, remote diagnostics/data monitoring, and shop services are some of the many offerings provided from regional service centers for both Air Products and non-Air Products equipment.
We are seeking an Aftermarket Machinery Engineer at our turbomachinery service center in Dhahran, KSA, responsible for providing engineering support for spares, repairs, upgrades, reverse engineering, and field service of all types of turbomachinery. You will enjoy:
- Being part of and helping develop and grow a world-class service and machinery business from its initiation and seeing the results of candidate’s direct efforts,
- Working closely with a highly experienced, motivated team of professionals to apply expertise and broaden experience in all aspects of turbomachinery,
- Having the ability to influence existing product designs and new design best practices by providing valuable aftermarket feedback to the new product group,
- Being part of an engineering and service organization; giving the candidate the ability to apply and learn about theoretical machinery design and its practical, hands-on applications,
- Interfacing with regional support facilities and Air Products staff located in Europe, Middle-East, Africa, Asia, and the Americas.
- Being part of a growing, dynamic organization composed of highly motivated professionals.
DETAILED RESPONSIBILITIES
- Supporting machinery refurbishment, upgrade, and rerate activity by developing technical scope for service activity in both the field and the company’s service centers and then working with the service team to execute said scope, including performing detailed design engineering of mechanical and aerodynamic systems,
- Develop, update, and/or implement procedures and processes for servicing a variety of turbomachinery products including other OEM equipment,
- Experience with reverse engineering of turbomachinery components to quickly create replacement part detailed engineering and manufacturing drawings from scanned data cloud.
- Participating in Root Cause Analyses and developing technical reports and summaries for customers,
- Acting as a primary technical point of contact to internal and external customers, including troubleshooting and redirecting requests promptly when appropriate,
- Providing on-site support when necessary; the general expectation for travel is around 25%, however, this can vary and will involve both planned and unplanned activities,
- Supporting the proposal team in developing and reviewing technical scope and cost for repairs and field services
- Working closely with senior product engineers to allow for effective and efficient transfer of product and technical knowledge,
- Providing input on staffing and resourcing to ensure customers are properly supported,
- Ensuring individuals supporting field activities are qualified, providing training, and helping create training programs as necessary,
- Supporting continuous improvement efforts focused on improving reliability and customer value,
- Demonstrating exceptional responsiveness and work ethic in supporting customers to meet deadlines and expectations,
- Developing the engineering capability of the aftermarket service business; including RCA, FEA, CFD, rotordynamics, redesigns, upgrades, etc.
