Job Purpose :
Revenue Cycle Management Specialist I plays a crucial role in ensuring a seamless patient experience within the hospital's financial ecosystem. Responsible for overseeing various aspects such as Scheduling, Registration, Check-in, Eligibility Verification, Pre-Authorization & Notification, as well as Payments, Deductibles & Co-payments, this role demands meticulous attention to detail and excellent interpersonal skills.
Key Accountabilities & Responsibilities:
- Responsible for the efficient and effective operation of the patient access department, including scheduling, registration, check-in, eligibility, pre-authorization and notification, and payments, deductibles, and co-payments.
- Oversees the work of patient access staff and ensures that they are providing high-quality customer service to patients.
- Monitors patient access metrics and implements process improvements to enhance efficiency and reduce wait times.
- Works with other hospital departments to ensure that patients have a smooth and seamless experience throughout their care journey.
- Respects patients and their families to promote a patient-centered care culture.
- Participates in and supports quality improvement and patient safety activities as an individual or as part of a multidisciplinary team.
- Performs other job related duties, as assigned
Job Qualifications and Experience:
Minimum or Required: Bachelor Degree in Business Administration, Healthcare profession (i.e. Nursing, Pharmacy) or any related field. With 4 years of Experience
Preferred: Master Degree in Business Administration, Healthcare profession (i.e. Nursing, Pharmacy) or any related field. With 2 years of Experience
