Receptionist cum Admin & Sales Support - Riyadh Office (Saudi National)

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employs 9,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years

As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.

Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of regional construction thanks to its various mega projects including NEOM and the Red Sea Development. Focused with an emphasis on tech, Saudi Arabia is also pioneering new on-site standards,  

Advanced Formwork Co. Ltd is the distributor and service provider of Doka products in Saudi Arabia is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.

Advanced Formwork Co. Ltd (Doka) is looking for a Receptionist cum Admin & Sales Support for our Riyadh Office to play a pivotal role in providing all necessary support to the business operations of our riyadh office.

The employment will be based in Riyadh. If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.

If you are looking to work for a reputed international company within a multicultural team, then this position is an exciting opportunity for you.

Key Responsibilities: 

Reception Duties:

• Answer telephone calls, transfer and forward messages. 
• Provide excellent customer service at the front desk.
• Greet and direct visitors and clients.

Administrative Support

• Register, copy, distribute and file all incoming 
• Register, distribute and archive industry magazines.
• Monitor and order office and pantry supplies. 
• Sending and receiving documents through courier companies 
• Support with commercial invoices related to Branch Office
• Assist to order office supplies.
• Assist other departments with shipments documents for clients.
• Assist with flights and hotel organization (guests and internal)
• Assisting the organization in implementing business related requirements (travel/visa / etc.)

Sales Support

• Assist with pre-qualification documents and ensure timely providing data in coordination with related departments and submission to the sales.
• Assist to Prepare offer documents and assist sales team with project presentations requirements.
• Assist with sales and marketing events.
• Assist to Prepare queries and analyses for internal sales meetings.
• Ensure that necessary project and customer data is entered correctly in the system.
• Communicate effectively with internal departments and management to ensure smooth processing of customer requests & order.
• Generate sales reports and support in analysing sales data to identify trends and opportunities for improvement.
• Assist the sales team with daily administrative tasks.
• Manage and maintain a record of sales documents.

• Qualification in administration, business or similar
• Knowledge of MS Office Applications 
• Previous experience as a receptionist/customer service agent 
• Excellent level of spoken and written English 
• Excellent customer service skills 
• Friendly, patient character 
• Dynamic personality 
• Reliable, confident team player 
• Quick learner, ability to think outside the box and find solutions.
• Ability to work unsupervised and under pressure. 
• Saudi National

Your Benefits will be:

• Dynamic working environment where teamwork, innovation, and personal development are valued.
• Training and continuous development of employees to maintain a high level of expertise and competitiveness, as well as opportunities for advancement.
• Competitive salary