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Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests. § Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
Core Responsibilities § Develops, applies and maintains quality evaluation, control systems and protocols for materials being processed into partially finished or finished products at major project worksites. § Serves as the primary quality assurance resource to department working for problem identification, resolution, and continuous improvement. § Reviews and approves quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to ensure contract compliance. § Devises testing plans and methods to assure reliability of product installations. § Inspects parts and supplies delivered at work sites to ensure compliance with product specifications and contractual agreements. § Develops, applies and maintains quality standards for all field operation activities. § Designs and implements methods for process control, process improvement, testing and inspection. § Performs root cause analysis and recommends corrective actions and process reengineering to ensure that operational metrics are maintained as per the globally defined standards for Otis products and services. § Develops and implements quality system, and maintains them through internal audit ensuring compliance with set processes. § Coordinates with client’s inspection teams and quality assurance teams within Otis globally to identify best practices and deploy them locally. § Designs and delivers training material on quality standards and activities. § Participates in internal and external quality audits. § Updates safety policies and procedures when required.
Minimum Qualifications, Experience And Skills
Minimum
Qualifications § Bachelor’s degree in Engineering/Business Administration or equivalent
Professional
Certifications § Relevant certification such as Certified Quality Engineer (CQE) or equivalent is preferred
Years of Experience § Minimum of 3 years of relevant experience in performing engineering operations within the vertical transportation industry
Nature of Experience § At least 2 years in positions of progressively increasing responsibilities
Language Skills § Fluent written and spoken English essential, Arabic preferred
Competency Requirements
Culture Values based
Behaviours Imagination Collaboration Empathy Inclusion Empowerment Pace
Required Proficiency
Key Interactions
Communication and
Interaction Skills § Interprets or explains data or information to deliver messages to audiences about the subject matter where information may be complex in nature
Internal External
§ General Managers
§ Aftermarket and Service Department
§ Third Party Vendors § Regulatory Authorities
JD Documentation Approvals
Reviewed by <Employee Name>
Signature
Self-Management § Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year. § Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended. § Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. § Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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