Quality Improvement Coordinator

Job Purpose / Objective :

Coordinate and facilitate Quality team for continuous quality improvement, patient safety and to maintain accreditation status.

Key Responsibilities / Accountabilities  :

• Coordinate the implementation of the policies, procedures and plans of the hospital based on national and international healthcare standards.
• Participate in all hospital wide committee’s meetings and prepare and review the meeting minutes.
• Coordinate and facilitate implementation of quality Improvement and patient safety plan of the hospital and implementation of National/ International Healthcare Accreditation Standards.
• Facilitate the education and training to all staff on Quality Improvement and Patient Safety.
• Provide assistance to hospital quality teams on quality improvement methodologies and quality indicators as per the national/ international healthcare requirements.
• Monitor compliance with national and international hospital standards.
• Coordinate data collection, validation analysis, trending and benchmarking on periodic basis.
• Conduct periodic quality improvement and patient safety compliance surveys.
• Assist in the development and implementation of patient satisfaction survey tools.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable tasks and duties assigned within the realm of his knowledge, skills and abilities.

Education/ Professional Qualification:

• Bachelor’s Degree; preferably in Medicine or Nursing or Hospital Management or Administration from a recognized national or international university.

Experience:

• Minimum of Two years of experience in the field of healthcare quality improvement and patient safety or health care administration in a national or international accredited tertiary care hospital.

Professional Licensing / Certification / Training:

• Certification : Relevant Certification
• Licensing          : N/A