الوصف الوظيفي
Job TitleProject ManagerJob DescriptionCustomer project manager who will manage projects in health care sector and will be responsible from managing the complete cycle from initiation to closing phase of the projectYour role:Support Order Acquisition Process (OAP) - Site planningWork closely together with the sales team / Key Account Manager to support the OAPSite assessments to understand the local situation and the real customer needTrigger Site Planning (produced by Business Center) to create a site preparation package to get upfront insight in room lay-out and technical specificationsSeamless interface between customer and business center aiming to achieve “right first time’’ room planning and support on-time deliveryCreate project plans / budgets and perform risk assessment during the OAP to meet Customer needs and to create a beneficial quoteOrder Realization Process (ORP) - Installation ProjectBe the main interface during the project towards the customerCreate project and milestone date /planning in project management tool ( Clarity)Ensure that all required materials, resources and activities are ordered, planned and executed.Weekly review installation project plan with all stakeholdersManage issues according escalation processManage risks and ensure that the project stays within budget and on-timeOrganize the execution of the actual installation and required user trainingEnsure Customer Acceptance (and signed handover document).Escalate deviations from plan / budget to Supply Chain ManagementAble to support full-multi modality projectsOrder Realization Process - Box & SalesBe the main interface during the project towards the customerEnsure that all required materials, resources and activities are ordered, planned and executedReview weekly progress of all pending activitiesOrganize the execution of the actual installation and required user trainingEnsure customer acceptance (and signed handover document)Quality & Regulatory (Q&R)Responsible for reviewing quotation / solution developed for the customer for compliance and feasibilityResponsible for site planning / preparation compliance to product reference dataResponsible for monitoring and ensuring installation compliance to service manuals.Responsible for accurate install base configurations and complete installation recordResponsible for executing hold requirements in the case that Line of Business launch a hold impacting a modality being delivered or installed in one of his projectsResponsible for monitoring compliance of third parties used for installationsResponsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned Q&R training in a timely mannerYou're the right fit if:Degree level education or equivalentPMP certificate, preferably.Experience in equipment installation (B2B)At least 5 years of experience in project managementExperience in working within cross functional teamsKnowledge of site preparation and planning per modality, relevant product specifications room requirements (e.g. support clinical workflow)Understanding of Supply Chain ProcessesFluent in English, verbal and written in addition to ArabicHow we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.Onsite roles require full-time presence in the company’s facilities.Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.• Learn more about our business.• Discover our rich and exciting history.• Learn more about our purpose.If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.#LI-EU#LI-FIELD
