Project Director, Professional Services

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft moving and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We believe innovative ideas can emerge from any team member, including you.

Job Description

Based in Riyadh, Saudi Arabia, the Project Director role is a unique opportunity to lead customer relationships and drive services engagements with our customers.

Lead a diverse team to develop and expand solutions that enhance business impact.

The Project Director will oversee the execution and completion of technology solutions, full-service engagements, and strategic projects. This involves extensive interaction with sales, systems engineering, product development, and other teams with diverse functions. You will strictly manage schedules, budgets, and roadmaps, monitor progress, and ensure flawless execution and delivery.

What you will do

• Drive mutual understanding of Adobe’s industry-leading capabilities and evangelise how those capabilities build long-term value for the customer across various customer business units and organisations

• Develop and maintain a roadmap with the customer to drive value realization and growth in the adoption of Adobe solutions

• Build and use relationships within Adobe to solve very complex customer problems, including working with product teams to improve solutions

• Apply situational awareness of engagement challenges, trends, and opportunities and communicate accordingly

• Coordinate customer engagements involving various project teams daily, manage project plans, and ensure delivery alignment

• Serve as the main contact for the customer from presales through engagement, interacting at all levels within Adobe and the customer organization.

• Help customers understand Adobe’s capabilities and the transformative power of digitization across their own customer’s lifecycle

• Partner with customers to understand their business objectives and requirements and deliver in the context of a statement of work

• Elevate and encourage your team through caring, effective leadership

• Ensure strong governance, communication, and collaboration with customer teams and internal Adobe teams, including the alignment with the Adobe Governance Framework, ensuring resourcing, forecasting, backlog, and reporting are consistent

• Continually manage customer expectations, manage scope, and identify/mitigate risks

• Apply Adobe’s services methodology, apprentice others in the methodology, and drive continuous improvements in our ways of working

• Achieve customer happiness through successful delivery of defined scope and successful realization of key business objectives and metrics

What You Need to Succeed

• 10+ years of experience leading projects in a consulting and/or technology professional services organization

• Experience providing consulting services to high-tech customers is desirable

• Engaging people leader with demonstrable ability to lead and encourage teams

• Strong executive presence, including the ability to partner with and effectively influence client managers, directors, VPs, CMOs, and CXOs

• Proven organizational skills to plan and coordinate complex projects

• Excellent verbal and written communication skills

• High degree of intellectual curiosity and ability to absorb new concepts quickly

• High level of energy and personal drive

• Experience with one or more of the following preferred: digital marketing (e.g., web content management, rich internet applications, web and social analytics, online ad targeting, content personalization), technology/software/SAAS concepts, custom software development processes and methodologies (including managing Agile projects), technology project management, and governance

• Familiarity with local regulations and business practices in the UK

• Fluency in English

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.