الوصف الوظيفي
This position is to be based out of our Riyadh office on a full time basis. Due to the nature of our customers business we are looking to recruit a Saudi national.DescriptionThe Program Manager is responsible for ensuring from start to finish - the delivery of complex projects on time and accordingto the negotiated Scope of Work. The Program Manager's is expected to manage a virtual team comprising; CustomerContacts, Fortinet Sales, Professional Services and Technical Support to ensure a technically sound, financially profitable,supportable implementation. The position requires an individual with exceptional negotiation, written and verbalcommunication skills who follows a structured approach for implementing IT security solutions.The Program Manager should have a background in business skills, management, budgeting and analysis.Responsibilities• Builds strategic relationships to understand the needs and requirements of the customer's project.• Manage the relationship with the customer and all stakeholders Develops, negotiates and builds a Scope of Work,WBS and project schedules to match the needs of the project.• Identifies resources needed and assigns individual responsibilities - ensures resource availability and allocation inalignment with project plans.• Works closely with all customer-facing Fortinet functions, including sales, operations, order management, support tocoordinate activities.• Coordinates internal resources and third parties/vendors for the flawless execution of projects• Ensure that all projects are delivered on-time, within scope and within budget• Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure projectperformance using appropriate systems, tools and techniques• Report and escalate to management as needed• Manage escalations with all levels internally and externally to achieve success.• Perform risk management to minimize project risks• Create and maintain comprehensive project documentation• Effectively applies Fortinet's methodology and enforces project standards• Minimizes Fortinet's exposure and risk on projects• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables forproject• Accurately forecasts revenue, profitability, margins, bill rates and utilization• Assures project legal documents are completed and signed• Facilitates team and client meetings effectively• Understands how to communicate difficult/sensitive information tactfullyJob Requirements• Solid technical background, with understanding of security and internetworking skills.• Exceptional organizational skills including attention to detail and multi-tasking skills.• Outstanding negotiation, oral communication and presentation skills.• Experience working with global enterprise, MSSP, carrier and governmental customers.• Experience at working both independently and in a team-oriented, collaborative environment.• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.• React to project adjustments and alterations promptly and efficiently.• Flexible during times of change.• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and otherdepartments.• Excellent conflict resolution skills.• Strong commitment and self-driven individualEducation• Bachelor's Degree in technical or management discipline and/or equivalent extensive work-related experience.• PMP and/or PRINCE II certification
