We are seeking a highly motivated and experienced Program Manager to oversee and incentives program. The ideal candidate will have a proven track record in channel
management, particularly within the technology industry, and a deep understanding of incentive program design, implementation, and measurement.
Responsibilities
● Program Management:
○ Oversee the day-to-day operations of incentive programs, including program launch, communication, and ongoing management.
○ Monitor program performance against established KPIs and make necessary adjustments to optimize results.
○ Manage program budgets and ensure efficient allocation of resources.
● Vendor Relationship Management:
○ Serve as the primary point of contact for the incentive programs, fostering a strong and collaborative relationship.
○ Negotiate and manage incentive program terms and conditions.
○ Ensure compliance with guidelines and requirements.
● Data Analysis and Reporting:
○ Analyze program data to identify trends, opportunities, and areas for improvement.
○ Prepare regular reports on program performance, including key metrics and insights.
○ Provide recommendations for program optimization based on data analysis.
● Team Collaboration:
○ Work closely with sales teams to ensure effective program execution and support.
○ Partner with finance teams to manage program budgets and track ROI.
Qualifications
● Bachelor's degree in business administration, marketing, or a related field.
● 5+ years of experience in channel management, preferably within the technology industry.
● Proven track record in designing, implementing, and managing incentive programs.
● Strong analytical skills and ability to interpret data to drive decision-making.
● Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders.
● Strong project management skills and ability to manage multiple projects simultaneously.
● Experience working with CRM systems and data analytics tools.
● Familiarity with the cloud ecosystem and channel programs is a plus.
Pioneers Outsourcing is a fast-growing provider of outsourcing, in sourcing and co sourcing contact-center services. is one of the experienced players in the business-process-outsourcing-solution market. We maximize the ecosystem that supports your customers/End users while improving every interaction within the customer life-cycle. We leverage market drivers, customer expectations, analytic and insights to differentiate you in your market place. We utilize our transformation methodology, domain expertise, technology, process optimization and analytic expertise to improve business outcomes. Flexibility & AgilityWe customize our solutions for our partners, structurally and commercially based on their needs. Pioneers is more than just a conventional contact service provider. We add value to our Clients by consulting them on market trends, new services and recommendations to improve their overall business directions We provide multi Lingual service in Arabic, English,Urdu,French, Spanish, Italian, and German, our services are also offered in many other languages upon client request. Our client list includes local and international organizations from various industries and disciplines; Government,Telecommunications, FMCG, Banking, Pharmaceuticals, Manufacturing, Advertising, and Real Estate Customer oriented, we have the flexibility to tailor our services to satisfy specific clients' needs and requirements
