Product Success Specialist

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Product Success Specialist, you will be responsible for coordinating, deploying and managing tech products launched by the company for the clients. You will be responsible for project management, stakeholder management, analysis and reporting for the assigned tech products.
In this role, you will:

• Work with tech teams on scoping & deployment of different products;
• Ideate and innovate with regard to new and existing products;
• Create product deployment trackers and coordinate with all stakeholders for task completion;
• Take end-to-end ownership of the product to make it a success;
• Create reports on the deployment and adoption of the assigned products;
• Work with the field teams to seek clients to test, deploy and manage services;
• Get product change requirements from the clients and other stakeholders;
• Assist in training the clients on the assigned product;
• Work with the marketing department to launch product uptake campaigns;
• Share marketing campaign results with the stakeholders regarding the products;
• Handle client complaints and get resolutions from the tech or operations teams.